
Industry
Energy / Smart Mobility / Sustainable Transportation

Region
GCC

Solution Category
Smart EV Charging / Digital Mobility Platform / Smart City

Engagement Type
National Smart EV Charging Platform Implementation

Client Name
A national electricity and water corporation in the GCC

year
2023
Executive Overview
As part of its national vision and wider sustainability and digital transformation agenda, a national electricity and water corporation in the GCC partnered with Diyar Middle East to implement a Smart EV Charging Platform: a comprehensive digital ecosystem designed to accelerate electric vehicle adoption and support the country’s transition toward sustainable transportation.
The platform delivers a seamless and intelligent charging experience through integrated mobile applications, centralized management portals, service provider management capability and advanced analytics. EV users can locate charging stations, monitor charging sessions, manage accounts and access real-time charging information through a single digital experience.
Aligned with the national smart nation programme, the platform contributes to reducing carbon emissions, optimizing energy usage and enabling smart mobility services nationwide, supporting the country’s goal of a large-scale charging network and increased EV adoption by 2030.
Client Profile
The client is a national corporation in the GCC responsible for managing and developing the country’s electricity and water infrastructure, alongside national sustainability initiatives and smart infrastructure programmes.
Under the national electric vehicle strategy and smart nation initiative, the corporation plays a strategic role in enabling sustainable transportation and supporting nationwide EV adoption through advanced charging infrastructure and digital innovation.
Business Challenge
With demand for sustainable transportation and electric vehicles rising, the corporation required a centralized, scalable platform capable of supporting a nationwide charging ecosystem:
- EV users, charging station operators and service providers had no unified digital platform, leaving the charging experience dependent on fragmented systems.
- National sustainability goals required measurable reduction in emissions and optimized energy consumption across the charging network.
- Charging infrastructure needed to integrate with corporate systems and national smart city initiatives.
- Real-time monitoring, analytics and operational management were needed for charging stations and transactions.
- The platform had to scale and interoperate across multiple charging point operators and technologies.
Diyar’s Solution
Diyar Middle East served as the technology implementation partner, delivering an end-to-end digital ecosystem supporting the management, operation and adoption of electric vehicle charging services nationwide.
Solution Architecture & Design
Diyar designed and implemented a scalable, secure and cloud-ready charging platform architecture enabling seamless interaction between EV drivers, charging stations, operational teams and business stakeholders, built to support future expansion of the national charging network while maintaining high availability, security and performance.
Technology Platform
- EV charging station monitoring and management.
- Mobile application for EV drivers on iOS and Android.
- Charging session management and control.
- Payment gateway integration and transaction management.
- Fleet and usage analytics dashboard.
- Administrative portal for operations and reporting.
Integration & Deployment
The platform was integrated with multiple enterprise and third-party systems, enabling secure management of charging infrastructure, user accounts, payment transactions and operational reporting. It was deployed and commissioned across the national charging network, providing reliable service delivery under centralized operational control.
Demonstration & Adoption Enablement
Diyar delivered live demonstrations, user onboarding sessions and knowledge transfer workshops covering the mobile application and management platform, showing how EV users locate stations, initiate and monitor charging sessions, pay digitally and contribute to national sustainable transportation objectives.
Results & Business Impact
The platform delivered measurable value across the national smart mobility ecosystem:
Unified Charging Access
One digital platform replaces dependency on fragmented charging applications and systems.
Improved User Experience
Real-time station availability and seamless charging workflows for every driver.
Operational Visibility
Centralized monitoring gives the corporation and service providers a live operational picture.
Sustainability Contribution
Supports national carbon reduction goals and optimized energy consumption.
Better Decision-Making
Centralized analytics and operational reporting inform network planning.
Scalable Foundation
A platform ready for continued expansion of the national charging network.
Platform performance to date
11,500+ Active EV users
150 Connected charging points
220,000+ Charging transactions
14 EV charging brands supported
Strategic Value Delivered
The Smart EV Charging Platform is a milestone in the country’s digital transformation and sustainable mobility journey. By combining smart mobility services, cloud technologies, real-time analytics and integrated digital experiences, it supports the national vision, the smart nation programme, sustainable transportation transformation, smart city infrastructure enablement and an improved digital citizen experience.
The engagement also established a future-ready platform capable of supporting advanced EV technologies, smart grid optimization, predictive analytics and future integration with connected mobility ecosystems.
Client Testimonial
The Smart EV Charging Platform represents an important step toward enabling sustainable transportation and supporting our vision for smart mobility and digital transformation. The platform provides a modern and seamless EV charging experience while supporting national sustainability objectives.
National Smart Nation Programme Team
