Being one of the leading technology service providers in the Middle-East, Diyar United Company is committed to deliver the best services, coupled with the latest technology to all our clients. We understand that the high quality services that we offer are integral in helping our clients achieve their business goals. Hence, Diyar has designed a wide range of IT services to match our clients’ every need.
It is a fact that the solutions in the Information and Communication Technology has reached to maturity. Organizations today can easily find a number of ready made solutions to address their business specific requirements.
ITIL is the international best practice framework for IT Service Management. Used by many organizations around the world, a whole ITIL philosophy has grown up around the guidance contained within the ITIL books and the supporting professional qualification scheme.
Since 1998, DUC has been the leader in Outsourcing services through onsite management organizations. Our experience in outsourcing varies from strategic thinking, project management, business analysis and developing integrated service models suitable for any complex environment to ensure that the services are provided efficiently, professionally and within the service levels.
DUC Managed Services is successfully emerging as the ideal partner to many organizations within Kuwait by providing an array of remote management services such as Remote technical support services, Network and server management services, E-mail/Chat support, Security services, Hardware and Software monitoring.
One of our key for our success is the Support Services that we provide to our client either during the warranty period or after the warranty period through a Maintenance and Support Services Contracts. Diyar United Company unique expertise in this area was earned through decades of customer service engagements and was crowned by being the first service company in the Middle East to obtain the ISO20000 Certification.