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Diyar United Company

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Mobility and Location Based Solution

The ability for field-force employees to stay connected with the central office is a vital aspect of successful and synchronized business operations in any domain. Field-force employees are always on the move and are required to send reports, update information, upload files, and perform other operations for the central office. The need to perform these operations in a secure, efficient, and user-friendly environment is important for achieving the organization’s goals through this constant communication between field employees, and the central office. All the while, allowing the organization to maintain its competitive edge in the market.

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Our Solution empowers field service teams with a mobile data solution that results in efficient operations, lower administration costs, data entry and paperwork errors and improves management decision-making by
providing real-time accurate information.

 
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With Diyar United Company’s (DUC) Mobility and Location Based solution, organizations are able to empower field service teams with a mobile data solution that results in efficient operations, lower administration costs, effective data entry, decreased paperwork errors, and improved management decision-making by providing real-time accurate information.

DUC Mobility and Location Based solution is an integrated solution that caters to different business needs. The approach is made easy due to the built-in integration features between the mobile force applications and the backend systems. The solution is based on the state-of-the-art open architecture like Microsoft .NET technology and framework, and ESRI GIS technology.

The solution provides the following features:
  • Complete end-to-end solution
  • Single source and point of administration and data repository
  • Built upon proven technologies
  • Integrates with different backend data sources
  • Multiple connectivity options

DUC Mobility and Location Based solution is built on open standards and is capable of operating with different types of user mobile devices such as mobile phones, personal digital assistants (PDAs), and mobile computers. The solution is built to utilize different communication mechanisms for data exchange and synchronization through GPRS/EDGE wireless network, WiFi wireless LAN and regular LAN connections if needed. The data exchange and synchronization is performed according to user privileges and security rules controlled and managed by system administrators. In addition to data exchange, the solution provides organizations with the ability to track employees’ location during working hours. This enables organizations to better manage their resources and obtain updated information on performed work.

DUC Mobility and Location Based solution provides the following benefits:
  • Enhance the planning and decision-making process
  • Provide online real-time communication between field officers and central office
  • Ensure and monitor the presence of field-force employees at designated locations
  • Generate updated rich reports on employees performance
  • Increase overall work environment efficiency
  • Increase employee productivity
  • Improve quality of service and boosting customer satisfaction





Our 24x7 helpdesk ensures business continuity for our clients, by providing fast and accurate responses to their queries.
 
Technical Support:
Hotline: +965-2-437-8111
Direct: +965-1-822-111 Ext : 5
Direct: +965-66822111
Email: support@duc.com.kw